Privacy Policy

The MRG Group Privacy Statement

M. Gibbons Holdings Ltd ("MRG") is committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, and disclose personal information across all of our activities, unless a separate privacy statement applies.

By submitting information to us, registering for our services, using our website, or otherwise interacting with us, you consent to the practices described in this policy. We may revise this policy from time to time.

What Is Personal Information

Personal information means information about an identifiable individual, including name, date of birth, gender, address, email address, and phone number. Business contact information used solely for the purpose of communicating with an individual in their employment capacity is excluded, as is anonymized or aggregated data that cannot be used to identify a specific individual.

Consent

We require your consent to collect personal information. Consent may be express or implied depending on the sensitivity of the information. We seek consent at the time of collection and before any new use of your information. You may withdraw consent at any time by contacting our Privacy Officer, though doing so may prevent us from providing certain services to you. If you provide us with another person's information, you are responsible for obtaining that person's consent.

Information We Collect

Products and Services: Information you submit when creating an account, as well as usage data collected automatically.

Website: Technical information including your IP address, device details, browser type, operating system, and visit timing. We use cookies to track preferences and activities, and web beacons to better understand website usage. Social media features and widgets on our site may collect your IP address and set cookies.

Other Interactions: Information collected through in-person interactions, phone, email, social media, newsletter signups, and surveys.

We do not collect payment card information.

How We Use Your Information

We use personal information to provide services, contact customers, improve our products, conduct customer analysis and business research, respond to enquiries, collect feedback, provide relevant information, and investigate legal claims. We do not use the information we collect to provide advertising of third-party products.

Sharing Your Information

We may share your information with service providers such as payment processors, customer support providers, hosting companies, and analytics providers. These parties are required to maintain confidentiality and are restricted in how they may use your information. We may also disclose information where legally permitted or required, to comply with applicable laws, in response to government requests, to enforce our agreements, to protect our operations or property, or to limit damages.

Information may be transferred to third parties in connection with a reorganization, merger, or asset transfer. Any other disclosure requires identifying the recipient and obtaining your consent.

Opting Out

You may unsubscribe from marketing emails at any time using the unsubscribe link in any message, through your account settings, or by contacting us directly. Please note that we may still send you service-related communications after you opt out of marketing.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, and as permitted by applicable law.

Security

We have implemented physical, organizational, contractual, and technological security measures to protect your personal information. However, no method of information transmission or storage is 100% secure.

Access and Correction

You may request a written review of your personal information and challenge its accuracy. We may require proof of identity before fulfilling such requests. Where inaccuracies are demonstrated, we will make the necessary amendments.

International Transfers

Your personal information may be stored and processed in Canada, the United States, or Barbados at our facilities or those of our service providers. Information transferred internationally becomes subject to the laws of that country, including potential government access and disclosure requirements.

Third-Party Sites

This policy applies only to our services and website. It does not cover third-party websites or services that may be linked from our site. We are not responsible for the privacy practices of any third-party sites.

Children

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from anyone under 16 years of age.

Policy Updates

Changes to this policy become effective when posted unless otherwise noted. Continued use of our services after updates are posted constitutes your consent to the revised policy.

Contact

For questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer: